Primary Services

In emerging economy and highly competitive market when companies either deliver results or fold up, we recognize our clients pressing needs to minimize operational costs and drive top-line quality service delivery. XL Management Services Ghana Limited offer need-specific and customized outsourcing services to save clients time and money in these areas:

• Support staff outsourcing services involve deployment of own Secretaries, Tellers and Bulk Tellers, Transaction Officers, ICT Support Staff, Customer Service Officers, Marketing Executives, Drivers, Dispatch Riders, Technicians, Office Assistants, Front Desk Executives, Admin Support Officers and Specialized Marketing Support Officers to handle clients’ non-core business activities in client companies’ locations.

• Recruitment Services enable clients to attract and retain the right people for their staffing requirements into the right jobs.  These comprise competency-based job analyses, behaviour-based interview/training, outsourcing of clients’ entire selection process, succession management and creation of manpower and development plans.  XL Management Services Ghana Limited supports clients to hire and select staff ranging from entry, middle and senior level personnel as well as skilled and semi-skilled professionals.

• Training Services provide manpower development tools, which align                                                           performance expectations with the clients’ business dynamics. These tools include multi-point feedback methods, structured training courses and long-term career mapping systems.  These tools are aimed at engendering employee involvement, empowerment and motivation whilst eliminating attrition and industrial crises occasioned by workplace toxics and perennial agitations for pay rise.  XL Management Services Limited offers Workshops and Seminars from its Learning Centre on function-specific courses, Customer Care, Personal Growth and Leadership.

• HR Management Consultancy Services cover Compensation Survey, Employee Satisfaction Survey and Diagnostic Review of HR Process/Strategy using Balanced Scorecard, business coaching/clinical counseling and organizational surveys. 

• Project Management and Facilities Management Services involve Project Planning; Implementation & Evaluation; Architectural Designs of proposed building in line with client’s corporate brand; and Renovation & Maintenance of existing facilities.

Target Market
XL Management Services Ghana Limited’s target market is represented by client companies with 10-5,000 staff in banking, energy, telecommunication, ICT, manufacturing, hospitality, non-banking financial institutions, medical services, building & construction, trading general services and automobile & equipment.

Clients/Employees
XL Management Services Ghana Limited has a growing clientele base, 8 client companies and over 60 employees in three Regions in Ghana.